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Step-by-step guides and answers for everything from your first login to advanced server tuning.
Set up your account, choose a plan and launch your first website in minutes.
View articles →Register, transfer and point domains, plus manage your DNS records the easy way.
View articles →Create mailboxes at your domain and connect them to your phone or desktop client.
View articles →Manage invoices, upgrade or downgrade, and understand renewals and refunds.
View articles →Free SSL, firewalls, malware scans and best practices to keep your site safe.
View articles →Let us move your existing site over for free, or follow our self-serve guide.
View articles →Caching, CDN and tuning tips to make every page load before visitors blink.
View articles →Reset passwords, enable two-factor auth and manage team access to your account.
View articles →Our friendly support team is on call around the clock. Choose whatever works best for you.
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Start a chat →Send us the details and we'll get back to you, usually within a couple of hours.
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The things customers ask us most. Can't find what you need? Our team is one chat away.
Yes. Our team will move your existing website, databases and email over to HostFilya for free, with zero downtime in most cases. Just open a request from your dashboard or contact support and we'll handle the heavy lifting for you.
Every hosting plan comes with a 30-day money-back guarantee. If you're not happy for any reason in the first 30 days, contact us for a full refund of your hosting fee — no awkward questions asked.
It's our commitment that your site will be reachable at least 99.9% of the time each month — roughly no more than 45 minutes of unplanned downtime. If we ever fall short, you're eligible for service credits under our Service Level Agreement.
Absolutely. You can change plans at any time from your dashboard and the price is prorated automatically. Upgrades take effect instantly, and your sites, files and settings all stay exactly where they are.
You can reach us 24/7 by live chat, email at support@hostfilya.com, or by phone on 1-888-420-0700. Live chat is the fastest route, with an average response time under two minutes.
If your domain is registered elsewhere, update its nameservers to the ones shown in your HostFilya dashboard, or change the A record to your server's IP. DNS changes usually propagate within an hour, though they can take up to 24–48 hours globally.
Log in to your HostFilya account and click "Manage" on your hosting plan — the control panel opens directly from there. You can also reach cPanel at yourdomain.com/cpanel once your DNS is pointed to us.
We take automated daily backups of your files and databases and keep them safe off-site. You can restore any backup with a single click from your dashboard, or download a copy whenever you like — no extra charge.
Our support team is online right now and happy to help — whether you're migrating, troubleshooting or just getting started.
Leave your details and our team will get you set up and email you shortly.
